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I’ve never used Avaya, and need to configure my voicemail greeting and passcode.

Follow these steps for your initial use of Avaya Voicemail:

Open Avaya and sign in to your extension. Your extension is the last 4 digits of your office phone number found in your email signature.
1. If you’re having trouble connecting, make sure your Avaya settings are properly configured

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1. If you need your Avaya password reset, contact helpdesk@hlw.com
Click the Voicemail icon
Image Added
Follow the prompts, and set a new Avaya voicemail password
1. If you are asked for a password and don’t remember setting one or forgot it, contact Help Desk to reset the Voicemail password
Follow the prompts to set a new Voicemail greeting.

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