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HLW is updating |
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its corporate security policies to help keep your data safe! Here is some more information on what Workspace ONE is, and why we’re making the change: |
Q. What is Workspace ONE Intelligent Hub?
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Q. What are the benefits of Workspace ONE to the employee?
A. There are several employee benefits for using Workspace ONE.
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Enter your password once and you have access to all your apps and corporate websites, without having to login to VPN or sign in to each app individually.
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Stay connected with colleagues by accessing the corporate directory, employee details, and organization chart.
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Workspace ONE secures HLW’s corporate information and allows you to access it from any mobile device
Q. I am new to Workspace ONE Intelligent Hub. How do I get this app on my phone?
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Q. How do I get started using Workspace ONE?
A. We’re working on creating a guide that HLW employees can reference for a step-by-step walkthrough of the process. Please check back later.Follow the link below to get started with workspace one on an iOS device: Getting started with workspace One intelligent Hub (iOS)
Q. Who do I contact for technical support?
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A. No, absolutely not. Your personal data and information stay completely separate and are not able to be accessed by Workspace ONE. Only corporate apps and data that you choose to have on your device will be managedWorkspace ONE can only has a connection to company apps like Outlook, Teams, One Note, etc. A prompt will notify you when Workspace ONE requests to manage/install an app and you can view which apps are managed from within your device settings.
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A. No, Workspace ONE does not have the ability to see your location data at any time. This app was solely designed to contact corporate applications and secure them.
Q. How do my personal apps stay separate from my work apps?
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Q. What happens if I choose not enroll in Workspace ONE on my personal device? Will I lose any mobile functionality?
A. Yes, moving forward as part of HLW’s data security policy the IT team will be enforcing use of Workspace ONE on Starting March 1st 2021, any mobile device that contains HLW data. This could be Outlook emails such as Outlook, Teams chats, Excel files (or any other Microsoft applications tethered to your HLW email), OneDrive files, Sharepoint sites, and anything else that connects to HLW’s servers.
Q. Where can I find the complete user policy?
A. Wilson is working on the policy and it will be available for all employees to view shortly. Please check back later., One Drive and other company apps will need Workspace ONE installed for access.
Q. What happens if I leave the company?
A. If you leave the company, your IT administrator is required to remove access to all corporate data and apps . This can be done while preserving personal data. For example, should you leave the company, the company will perform a selective wipe of your personal device to remove access to corporate resources, leaving your personal data, including photos, and other files unalteredby disabling access to Outlook, Teams, One Drive, etc.
Q. What happens if I lose my phone?
A. If you lose your phone, be sure to report it to the IT department immediately so they can remove access to corporate data immediately.
Q. What if I decide I no longer want Workspace ONE on my device – is it easy to remove?
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