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This is a general-use guide. It may not address any problem in specific, but could contextually help point you in the right direction

Visit the Troubleshooting Articles category on the left-hand sidebar to browse entries that may help solve your issue more directly.

Method 1 - Polycom Content App

  1. Switch the TV source to “Polycom”

  2. Open the Polycom application on your device

  3. Enter the IP address for the room found on a placard

Method 2 - HDMI Cable

  1. Connect the available HDMI cable to your computer

  2. Switch the TV input to the “COMPUTER” or “DESKTOP” channel.

    1. Scan available channels to find the right one, if these inputs are not named

  3. (Optional) Right-click your desktop, select Display Properties, scroll down and select between “Duplicate Display”, or “Extend Display”

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