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Problem

I can’t connect to our primary Wi-Fi or the Guest Wi-Fi

Solution

Follow these steps to connect to hlw_mobile - our primary Wi-Fi, or hlw_guest

  1. Click your Internet Settings taskbar icon

  2. Select the Wi-Fi SSID (name) you would like to connect to.

  3. For hlw_mobile, Windows should automatically authenticate with your domain and not require a password. If asked for a username and password, use your HLW e-mail credentials.

  4. For hlw_guest, please enter the password “welcome2hlw” (without quotes) to sign in.

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