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Problem

Revit is loading projects in NY slowly, what can I do to help the connection?

Solution

The New York office has a server that will assist with loading projects by storing cached information on the computer.

  1. With your VPN connected or Remote Desktop, Open Revit

  2. On the ribbon, select the "Collaborate" menu

  3. Click the Synchronize dropdown arrow > Manage Connection to a Revit Server Accelerator

  4. Type nyrevit01 into the box near the bottom and click Connect

To disconnect the Revit Server Accelerator, send in a request to IT via helpdesk@hlw.com

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